Improving your notifications

myGov Linked Notifications

Welcome to this study, we really value your input!

We’re exploring new ways to maintain the security and privacy of your ATO online account. Your answers will help us to improve the security of our online services and protect your information online.

The activity should only take 5 to 10 minutes to complete.

Before we get started, there are a couple of things we need to mention: 

  • This research will be used to better understand general issues relating to the services we provide.
  • The data and information gathered as part of this research is completely anonymous.
  • None of the information you provide can be used in relation to your tax or super affairs.

An introduction to myGov

myGov is a fast, simple way to access government services online. A secure myGov account lets you link to a range of Australian Government services, including the Australian Taxation Office, with one username and password.

You can access ATO online services through your myGov account. Once logged in to ATO online services, individuals and sole traders can manage their affairs all in one place.

Please read the following scenario and provide answers below.

You have a myGov account and receive the following notification. You have NOT made any recent changes to your account.

Hi James,

On 15 August 2016 9:40 AM AEST a new link to your Australian Taxation Office (ATO) record was created via myGov. This means online access to your personal tax and super information is available using this newly linked myGov account.

If this wasn't you call us on 13 28 61 (option 5)

Australian Taxation Office