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Shaping your digital experience

What do you think of the changing digital landscape? Let us know your expectations for ATO products and services.

Authenticator App – helping prove you are you

Authenticator App – helping prove you are you

We’re developing a new mobile app as an alternative to AUSkey that will make it easier for you to verify your identity when using online government services.

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Legal Database – Improving your user experience

We’re working on a few simple improvements to make the ATO Legal Database easier to use.

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Central ATO newsroom

We’re exploring the idea of introducing a central ATO newsroom to ato.gov.au and we want your feedback on what features and tools would be important to you.

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A new way of managing version control

We’re proposing to introduce a ‘content history’ link to each page. When users click on this link they can see a summary of the version history of each page.

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Introducing micro feedback

Thumbs up, star ratings, number scales and more. How do you like to give feedback? – we want your vote!

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Introducing Alex, our new web assistant

Alex is a ‘virtual assistant’ who is always available to help with your queries. Alex understands conversational language, so you can ask questions just like you would to a real person.

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