Australian Government, Australian Tax Office Private beta for small business Welcome to the myGovID & Relationship Authorisation Manager private beta Thank you for agreeing to take part in this private beta for two new digital services: myGovID is an authentication app that allows you to verify your identity when logging into our online services. Relationship Authorisation Manager (RAM) allows a business to manage their access authorisations. Combined, these services will eventually replace AUSkey. Access to these services is currently limited to invitation-only participants. In this private beta you will need to set up and navigate through both services, then complete a survey at the end. It’s important that you still complete the survey even if you weren’t able to complete all the tasks below. The survey is designed to capture feedback immediately after your first time using the services – helping us understand if those first interactions meet your needs and expectations. Note: The phone numbers listed and links within the services are not active. Please do not use them. For more information refer to your welcome email. About private beta Private beta provides us with an opportunity to hear your feedback and suggestions about myGovID and RAM. Your participation will help us improve the services for the benefit of all small business. During the private beta, we will be: testing functionality – do the services meet your functional requirements? testing usability – are the product intuitive, user-friendly and accessible? testing support materials – do our support products answer your questions? addressing significant pain points before the public beta release. As participants in the private beta, our commitment to you is to: continue to keep you informed of product updates and enhancements respond to your feedback. Follow these steps, then complete the feedback survey Step 1 – Download the myGovID app By now you should have accepted your invitation to Test Flight. This is where you download the myGovID app. If you haven’t downloaded the app already, do so now. Note: If you are having trouble downloading the app you can email the email@example.com mailbox and someone will be in contact with you. Step 2 – Set up your myGovID Once downloaded, use myGovID to create your digital identity. Step 3 – Log into RAM using myGovID After you have set up your identity within the app, you need to use your newly created myGovID to log into RAM. Note: Some participants are currently experiencing issues with RAM when using Internet Explorer. Please use another browser for the purposes of this private beta. RAM login Step 4 – Link your business within RAM Once you have logged into RAM using your myGovID, you need to link yourself to your business within RAM. Step 5 – Authorise your trusted individual Skip this step if you are completing this private beta as a solo participant (you're not authorising access to a nominated individual). Once you have completed step 4 and linked your business, you need to authorise access to your nominated individual within RAM. This is the individual you nominated before starting this trial. Step 6 – Log out of RAM Once you have completed the required steps above, log out of RAM. Step 7 – Log into the ATO Business Portal using myGovID Use your myGovID to log into the ATO Business Portal in order to confirm you have access. You do not need to do anything beyond logging in. Business Portal login Step 8 – Complete the feedback survey Lastly, please complete the feedback survey below. Remember, it’s important that you complete the survey even if you couldn’t complete all the tasks. Complete the survey Continue to use your myGovID to log into the ATO Business Portal Once you have completed the feedback survey, you can continue to use your myGovID to access the ATO Business Portal – and we encourage you to do so. Send us your feedback at any time If you encounter any issues with myGovID or RAM or have any further feedback or questions about these services, you can email the firstname.lastname@example.org mailbox. Thank you for taking part in this private beta – your feedback will help shape the future experience of these services.