Private Beta

Welcome to the myGovID & Relationship Authorisation Manager private beta

Thank you for agreeing to take part in this private beta for two new digital services:

  1. myGovID is an authentication app that allows you to verify your identity when logging into our online services.
  2. Relationship Authorisation Manager (RAM) allows a business to manage their access authorisations.

Combined, these services will eventually replace AUSkey.

Access to these services is currently limited to invitation-only participants. In this private beta you will need to set up and navigate through both services, then complete a survey at the end.

It’s important that you still complete the survey even if you weren’t able to complete all the tasks below. The survey is designed to capture feedback immediately after your first time using the services – helping us understand if those first interactions meet your needs and expectations.

Note: The phone numbers listed and links within the services are not active. Please do not use them. For more information refer to your welcome email.

About private beta

Private beta provides us with an opportunity to hear your feedback and suggestions about myGovID and RAM. Your participation will help us improve the services for the benefit of all Tax and BAS agents.

During the private beta, we will be:

  • testing functionality – do the services meet your functional requirements?
  • testing usability – are the product intuitive, user-friendly and accessible?
  • testing support materials – do our support products answer your questions?
  • addressing significant pain points before the public beta release.

As participants in the private beta, our commitment to you is to:

  • continue to keep you informed of product updates and enhancements
  • respond to your feedback.

Follow these steps, then complete the feedback survey

Step 1 – Download the myGovID app

By now you should have accepted your invitation to Test Flight. This is where you download the myGovID app. If you haven’t downloaded the app already, do so now.

Note: If you are having trouble downloading the app you can email the digitalidentity@ato.gov.au mailbox and someone will be in contact with you.

Step 2 – Set up your myGovID

Once downloaded, use myGovID to create your digital identity.

Step 3 – Log into RAM using myGovID

After you have set up your identity within the app, you need to use your newly created myGovID to log into RAM.

Note: Some participants are currently experiencing issues with RAM when using Internet Explorer. Please use another browser for the purposes of this private beta.

RAM login

Step 4 – Link your business within RAM

Once you have logged into RAM using your myGovID, you need to link yourself to your business within RAM.

Note: you will only be able to select one ABN for the purpose of this private beta trial.

Step 5 – Authorise your trusted individual

Please skip to step 6 if you are completing this private beta as a solo participant (you're not authorising access to a nominated individual).

Once you have completed step 4 and linked your business, you need to authorise access to your nominated individual within RAM. This is the individual you nominated before starting this trial.

Step 6 – Log out of RAM

Once you have completed the required steps above, log out of RAM.

Step 7 – Log into the Online services for agents beta

Use your myGovID to log into the Online services for agents beta, in order to confirm you have access.

You do not need to do anything beyond logging in.

Online services for agents beta

Step 8 - Complete the feedback survey

Lastly, please complete the feedback survey below. Remember, it’s important that you complete the survey even if you couldn’t complete all the tasks.

Complete the survey